Recover without a recovery email

No backup email on file? Our team can still help you regain access.

Because there's no recovery email set up on your account, we can't send an automatic recovery link. To protect your data, an admin will restore access manually after verifying that the account is yours.

What to do

  1. Email contact@deskdue.uk from any address you can access.
  2. Tell us the email you signed up with and roughly when you created the account.
  3. Be ready to provide photo ID proof so we can confirm the account belongs to you.

Once verified, we'll set a new sign-in email for you and you can reset your password. Your clients, deadlines and subscription stay intact throughout.